Privacy Policy

1. Who We Are

Dialectorabia (“we”, “our”, “us”) operates the website dialectorabia.com and the associated Arabic dialect translation and learning platform. We are committed to protecting your personal information and your right to privacy.

2. What Information We Collect

• Account data: name, email address, and password when you register.
• Usage data: dialect choices, translation queries, game scores, and session activity.
• Payment data: processed securely via our payment partners — we never store your card details.
• Device data: browser type, IP address, operating system, and referring URLs.
• Cookies: small files stored on your device to keep you logged in and improve performance.

3. How We Use Your Information

• To provide and personalise the Dialectorabia service.
• To process payments and manage your subscription plan.
• To send important account updates and occasional product news (you can unsubscribe any time).
• To improve our platform through analytics and usage patterns.
• To detect and prevent fraud or abuse.

4. Data Sharing

We do not sell your personal data. We share it only with:

• Supabase — our database and authentication provider.
• Paddle / Lemon Squeezy — our payment processors.
• Anthropic (Claude API) — for AI-powered dialect translation.
• Vercel — our hosting infrastructure.
• Law enforcement when required by applicable law.

5. Data Retention

We retain your account data for as long as your account is active. You may request deletion at any time by emailing support.dialectorabia@gmail.com. Anonymised usage analytics may be retained for up to 24 months.

6. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you.
• Correct inaccurate data.
• Request deletion of your data.
• Object to or restrict certain processing.
• Data portability.

To exercise any right, contact us at support.dialectorabia@gmail.com.

7. Security

We use industry-standard encryption (TLS/HTTPS) for all data in transit. Passwords are hashed and never stored in plain text. While we take security seriously, no system is 100% secure — please use a strong, unique password.

8. Children's Privacy

Dialectorabia is not directed at children under 13. We do not knowingly collect data from children. If you believe a child has provided us data, contact us and we will delete it promptly.

9. Changes to This Policy

We may update this policy. When we do, we will update the “Last updated” date above and notify you by email if the changes are material.

10. Contact

Questions? Email us at support.dialectorabia@gmail.com.